These Terms of Service (“Terms”) govern your use of the website www.letstoko.be (the “Website”) and the ordering of products through it. The Website is operated by BGA Group Belgium BV, trading as Let’s Toko, with registered office at Gouverneur Verwilghensingel 30/5, 3500 Hasselt, Belgium, VAT/BTW number BE0808794809 (“Let’s Toko”, “we”, “us”, “our”). By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. Who We Are

Let’s Toko is an Asian food wholesale supplier based in Belgium, offering authentic Asian snacks, ingredients and everyday essentials to restaurants, retailers and other business customers, as well as to individual customers.

  • Company: BGA Group Belgium BV
  • Address: Gouverneur Verwilghensingel 30/5, 3500 Hasselt, Belgium
  • VAT/BTW number: BE0808794809
  • Phone: +32 468 47 79 55
  • Email: info@letstoko.be

2. Use of the Website

The Website and its catalog are provided for browsing our product range and requesting orders. You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. You must not misuse the Website by knowingly introducing viruses or other malicious material, or attempt to gain unauthorized access to the Website, the server on which it is stored, or any server, computer or database connected to it.

3. Product Information & Pricing

We make reasonable efforts to ensure that product descriptions, images and prices displayed on the Website are accurate. However, product images are for illustrative purposes and slight variations in packaging, weight or appearance may occur. Prices are shown in euro (€) and, unless stated otherwise, are subject to confirmation at the time your order is processed, particularly for business/wholesale quantities where pricing may depend on volume, delivery location and current availability. We reserve the right to correct pricing or product errors at any time.

4. Placing an Order

Let’s Toko operates as a catalog and business-ordering platform rather than an automated online checkout. To place an order, please use the “Contact Us” / “Contact Us to Order” option on a product or product category, or contact us directly by phone, WhatsApp or email using the details above. A member of our team will confirm product availability, pricing, quantities and delivery details with you before your order is finalized. No contract of sale is formed until we have confirmed your order in this way.

5. Business Customer Registration

Restaurants, retailers and other professional buyers can register as a business customer via our Website to access wholesale ordering. By registering, you confirm that the information you provide (including any company or VAT details) is accurate and up to date, and you authorize us to use it to process your registration and future orders.

6. Payment & Invoicing

Payment terms are agreed with you when your order is confirmed. Where applicable, invoices will include our VAT/BTW number (BE0808794809) and comply with applicable Belgian invoicing requirements.

7. Delivery

Delivery areas, timeframes and costs are described on our Delivery Information page and will be confirmed with you when your order is processed. Delivery dates are estimates and not guaranteed unless otherwise agreed in writing.

8. Returns & Refunds

Returns and refunds are handled as described in our Refund and Returns Policy.

9. Intellectual Property

All content on the Website – including text, graphics, logos, images and the Let’s Toko name and branding – is owned by or licensed to BGA Group Belgium BV and is protected by applicable intellectual property laws. You may not reproduce, distribute or otherwise use any content from the Website without our prior written consent, except for your own personal, non-commercial use of the catalog.

10. Limitation of Liability

To the fullest extent permitted by law, Let’s Toko shall not be liable for any indirect, incidental or consequential damages arising from your use of the Website or from any order, except in cases of our gross negligence, willful misconduct, or where liability cannot be excluded under Belgian law (for example, in relation to death, personal injury, or fraud). Nothing in these Terms limits any statutory rights you may have as a consumer under Belgian or EU law.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or applicable law. The updated version will be posted on this page with a revised effective date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law & Jurisdiction

These Terms are governed by Belgian law. Any dispute arising from or in connection with these Terms or the Website shall be submitted to the exclusive jurisdiction of the competent courts of the judicial district of Limburg, Belgium, without prejudice to any mandatory consumer protection rules that may apply in your favor.

13. Contact Us

If you have any questions about these Terms, please contact us:

  • BGA Group Belgium BV – Let’s Toko
  • Gouverneur Verwilghensingel 30/5, 3500 Hasselt, Belgium
  • Phone: +32 468 47 79 55
  • Email: info@letstoko.be

Last updated: August 2026.